Riders’ Rights

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Learn about your rights as a valued DC Circulator customer
}

 

Public Comment Period: Defining Major Service Changes & Disparate Impact and Disproportionate Burden Policies

Interested persons are encouraged to participate as the District Department of Transportation – DC Circulator program seeks public comment on its proposed Title VI definitions, service standards and policies. The draft Title VI policies, including the definitions of major service changes, disparate impact and disproportionate burden, are outlined on the Title VI Policies Handout. Comment period runs from October, 6 2015 to November 13, 2015.  Click to download more information.

 

 Title VI Notice To The Public

The District Department of Transportation and DC Circulator policy is to assure that no person shall on the grounds of race, color, national origin, gender, age, or disability as provided in Title VI of the Civil Rights Act of 1964 and related statutes, be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any program or activity for which DDOT receives or has received federal financial assistance.

If you believe you have been discriminated against based on Title VI’s nondiscrimination regulations or related statutes, you may file a written complaint within 180 days of the date of the alleged discriminatory act(s), or at the time you become aware of the discriminatory act(s). For information on the District Department of Transportation’s DC Circulator system’s civil rights program, and the procedures to file a complaint, contact the District Department of Transportation Office of Civil Rights:
District Department of Transportation

Office of Civil Rights

55 M Street SE, 3rd Floor

Washington, DC 20003

Phone: (202) 671-2700

TTY number is 711

Email: ddot.titlevi@dc.gov

http://ddot.dc.gov/service/civil-rights-program-and-services

Complaints may also be filed directly with the Federal Transit Administration’s Office of Civil Rights, Attention:
Title VI Program Coordinator,
East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE,
Washington, DC 20590.

 

Click to download Title VI Notices in PDF format

 

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